Frequently Asked Questions

Everything you need to know about your dog's new favorite gear.

How do I choose the right size harness for my dog?

We recommend measuring your dog's chest girth and weight, then consulting our detailed size guide located on each product page for the perfect fit.

What is your return and exchange policy?

We offer a 30-day satisfaction guarantee. If the harness doesn't fit or meet your expectations, you can return it for a full refund or a free size exchange.

How long does shipping take?

Standard domestic orders typically arrive within 3-7 business days. We also offer expedited shipping options at checkout if you need your gear sooner.

Is the Joyride Harness machine washable?

Yes, our harnesses are made for adventure! We recommend washing on a cold, gentle cycle and air drying to maintain the integrity of the reflective materials.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Afterpay.

Does the harness help with dogs that pull?

Absolutely. Our side-ring technology is specifically designed to discourage pulling by gently steering your dog back toward you without causing neck strain.